6 Things to Consider When Choosing a Cleaning Company for Your House Cleaning and Commercial Cleaning Services in Austin

11/10/2017 (Permalink)

SERVPRO of East Central Austin Professionals are available 24 hours/7 days a week and will respond quickly to a restoration emergency.

SERVPRO vs. Traditional Cleaning Services vs. an Austin Maid Service - What's the Best Choice?

Many people don't realize that beyond the damage restoration services we provide, our SERVPRO team can also perform many other duties for your Austin home or business, and that includes house cleaning services. Our cleaning services go well beyond what an Austin maid service or other Austin cleaning companies can offer.

If your home or business has suffered Austin water damage, a flood, and/or a fire, it's likely you're already aware that you would be better off with a team of professionals behind you, like our SERVPRO company, handling all your water removal, cleanup & water restoration needs. But what about those regular household or office cleanings? Why is SERVPRO a better choice than an Austin maid service and other cleaning services Austin?

The answer is simple. We provide a much deeper, more thorough clean than a traditional cleaning service. Our SERVPRO team uses state-of-the-art equipment, cleaners and high powered vacuums to give your home and/or office the most intensive cleaning it can have. We're fully insured, and can handle a variety of cleaning services, including carpet cleaning, upholstery cleaning, cleaning your drapes & blinds, ceiling, floor and wall cleaning, odor removal and much more. Other home cleaning services do just enough to mask the issue. Our SERVPRO team gets to the root of stains, dirts and smells to make sure your home or office is as clean as can be. And you know the SERVPRO name is one you can trust.

Depending on your budget, you may still be tempted to contact an Austin maid service or other residential or commercial cleaning services Austin to clean your home or business. But there are other reasons why an Austin maid service may not be the best choice. Here are five additional reasons why our cleaning service can be a better choice than a traditional Austin cleaning company or Austin TX maid service for your residential and commercial cleaning needs.

1) Ensure that the Company You're Choosing to Hire for Cleaning Services Is Trustworthy and Has Insurance

Regardless of an Austin cleaning service or Austin Maid Service’s online reputation, you still should try and do a little further digging into their company. One thing you'll want to do is make sure that they’re bonded before any work begins. This type of insurance will protect your home in the event that damage or a theft occurs, and replace your property if a theft does happen. If they’re not bonded, then you may run the risk of having something taken from your home or business.

Always check everyone’s references before they do work on your property. Online reviews are great, but it's likely you'll be able to get further information talking to a previous/current customer. If the company came recommended by a friend or relative, speak to them directly about their experiences.

2) Don't Attempt to look for Cleaning Companies or Maid Services on Internet Job Boards

If you're in the market for an Austin Maid Service or cleaning services company, avoid searching or posting for one on places like Craigslist. Many times these postings and responses can be from scam artists, who don't work for reputable businesses, and are posing as cleaners, when actually their aim is to rob you.

Certainly there are some honest individuals not affiliated with Austin Maid Services who clean houses and use sites like Craigslist to promote their services, but it's a risky endeavor. If you do go this route, be very thorough in checking into their background, reputation and be sure to ask to speak to at least 3-5 other customers to get references.

Independent cleaning services can be great, but remember, if there’s no one to supervise or be accountable, then you also may not be able to file a claim if your property is damaged or something is stolen.

3) What is ‘Clean’? Make Sure You & the Cleaning Company You're Working With Have Similar Ideas of 'Clean'

One person’s idea of clean may not mesh with yours. This can cause conflicts with a cleaning company or Austin Maid Service, especially if they have a different approach to cleaning. Some Austin Maid Services may just do a quick surface clean to make your home or business look presentable, but the truth is when doing any type of cleaning, a deep cleaning is what you need to get rid of mold, bacteria, and prevent these things from returning. 

A deep cleaning, like the type our SERVPRO company provides involves deep scrubbing and polishing of surfaces, things that a surface clean just can’t conquer. If you have to use an Austin Maid Service or traditional cleaning service, check to see how thorough they are in their cleaning procedures. If they don’t perform a thorough job, then unfortunately, utilizing their services could just be a waste of your money.

4) The Importance of Eco-Friendly Cleaning Products

Something else that should be taken into account with whatever type of cleaning service you're working with is what types of products they actually use. Some products contain chemicals that are extremely hazardous, not only to you, but also to children and pets, so it’s best to use eco-friendly products instead of ones that may cause harm. If a cleaning company or Austin Maid Service is promoting that they use ‘green’ or ‘eco-green’ cleaners or products, ask them for the names of the types of cleaning products they use and ingredients. Occasionally companies that promote their products as eco-friendly aren’t really using ‘green’ products, but rather, they're using harmful products that are diluted with water to come off as less harmful.

5) Different Cleaning Pace and Insurance Issues

Problems can arise if you’re using a cleaning service or Austin Maid service with a limited staff. If you need to have your home or business cleaned right away, and the service is short staffed, then it may take longer than you expect. Many people like a quick clean, but sometimes this just isn’t the case. If you’re dealing with a service where only one employee is available for the job, and you have a large house, it's going to take much longer for your house to be cleaned.

6) Reliability in an Austin Cleaning Service Is Key

We all lead busy lives, and when we hire a company to do our house cleaning or office cleaning, we need to make sure they're reliable and on time. It goes without saying that you should always check out a company's online reputation, but posing the reliability question to any references you receive is important as well.

If an Austin cleaning service or Maid Service agrees to be at your home at a specific time and then is four hours late, that’s an issue. Also, keep in mind, you could run into overcharging for services that haven’t been rendered, especially if there’s an agreed upon price before hand. This happens all too frequently, with additional hidden charges, extra fees for work in the invoice that hasn’t been done.

How SERVPRO Can Help With Your Cleaning Services

Although there are many good cleaning services Austin, and Austin Maid Services out there, many of them just can't provide the level of cleaning that our SERVPRO team can. Our scope of services covers both residential household cleaning and commercial cleaning throughout Austin TX. If you're in need of a deep, thorough proper cleaning, try our SERVPRO company on for size. You won't be disappointed.