Archived Why SERVPRO Blog Posts
SERVPRO of East Central Austin is Here for Your Restoration Needs
9/28/2022 (Permalink)
SERVPRO of East Central Austin can help make it "Like It Never Even Happened."
Our team is prepared for the unpredictable. Whether you have water damage, fire damage, need mold remediation, or even biohazard removal, we have the training & experience to help. Every one of us may find ourselves in emergencies that call for a quick response. If your residential or commercial property suffers fire or water damage. We want you to be prepared and know how to contact SERVPRO of East Central Austin.
Chaotic situations should be handled by professionals with the right tools to do the job efficiently. When you are choosing your clean-up and restoration team, you may be considering a few important things, such as:
- Convenient location
- 24/7 availability
- Professionalism
- Efficiency
- Honesty
- Experience
- Advanced restoration and cleaning equipment
Residential and Commercial Restoration and Cleaning Services
SERVPRO of East Central Austin is your go-to restoration company! In the midst of chaos, remember, we’re here to help. We want to make the clean-up process as easy as possible for you. SERVPRO of East Central Austin has trained professionals who are quick to respond and apply the latest equipment and techniques to make your disaster in Austin and Manor look “Like it never even happened.” Call SERVPRO of East Central Austin at (512) 420-9886 for help today
Why SERVPRO as your water mitigation company?
11/8/2021 (Permalink)
SERVPRO of East Central Austin
The mission of SERVPRO of East Central Austin is to be the best of all water restoration companies near to you. Through responsive, reliable, and courteous professional care we:
· Provide clients with the unique opportunity to save costs through restoration versus replacement while providing a turnkey solution.
· Give homeowners the chance to save precious memories and ensure commercial clients ability to minimize revenue business interruptions
· Enable clients to enjoy living in a clean and healthy environment, whether in the workspace or in the comfort of their own home.
Our team specializes in cleanup and restoration. These projects tend to include fire damage, roof damage, smoke damage, storm damage, wind damage, or water damage.
Our staff is highly trained as a fire damage restoration service and water remediation company for property damage restoration. Our team is mindful of legal and environmental concerns as we repair and restore your property after a catastrophic event.
We understand there are budgetary constraints, insurance standards, and loss of revenue for commercial business that aren’t able to open.
Whether it is a fire, water, storm or mold emergency, it’s unlikely that you can wait for regular business hours. SERVPRO of East Central Austin provides emergency cleaning and restoration services 24 hours a day, 7 days a week, all holidays.
Faster To Any Size Disaster
Water damage is very invasive. It can spread quickly throughout your entire home absorbing into all your building materials, such as drywall and wood baseboards.
Our team will arrive promptly and start extracting the water. Then we will begin the process of deciding what materials will need to be removed and replaced within the location. This can include replacing water damaged floors, removing the drywall, or having to replace hardwood floors.
Multiple issues can occur within a catastrophic event. Roof, storm damage can occur from strong winds or high winds from tornado or hurricane landfalls. HVAC systems can be affected if there were prior mold growth or mold damage to the property.
A lot of people ask how to test for mold after water damage and where to find mold remediation help, these are all issues that we can provide a team for.
Our immediate response helps to minimize damage that can potentially occur and limit the chances of secondary damage onsite.
SERVPRO of East Central Austin is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must:
• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy. Agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
Every five years, the standards are reviewed and updated. The water damage restoration changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
You may be feeling confused, stressed, and vulnerable at this time. Let us be your expert and guide you through this crisis. SERVPRO of East Central Austin has the training and experience to help you through this tough time.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.
Here are some questions you will be asked:
· Your name and contact information
· Your insurance information (if applicable)
· The street address of the water damaged home or business
· When did the flooding or water damage occur?
· What caused the water damage (if known)?
· Is electricity available (on-site)?
SERVPRO of East Central Austin is available 24 hours a day, 7 days a week for water emergencies, large or small. When you are dealing with damage to your home or business, immediate action is crucial.
Any delay can greatly increase the severity of the water damage and increase the cost of the repairs needed. When an emergency situation arises, you will know who to call to ensure time is never wasted. Call us for help on all your restoration needs.
Restoring Your Property after Water Damage with SERVPRO of East Central Austin
9/29/2021 (Permalink)
SERVPRO of East Central Austin
Have you recently had water damage in your home or business, and are not sure how to handle it? You are not alone, many people are unsure of the steps they should take after having a water damage event, and how they should go about having their home or business properly restored after the damage occurs.
There are a variety of issues that can cause your home or business to suffer from water damage. These can include a flood, burst pipe, sewage backup and more. These issues can occur without any type of warning and gravely affect your Austin home or business.
It is stressful and often it is not clear what to do or who to call. When your home or business suffers from water damage, even an extra hour can significantly worsen the damage. It is important to call water damage professionals immediately to handle your issue. SERVPRO of East Central Austin can help immediately to stop the damage from worsening and restore your property and belongings to make it "Like it never even happened." Our SERVPRO professionals are highly trained and certified water damage restoration technicians, and we can handle all your water damage restoration water extraction needs.
The first step to restoring your home or business after a water damage event is to act quickly. Acting quickly can help immensely in salvaging and restoring your belongings and property, including the drywall and flooring that is in your home. It is important to note how quickly water can permanently damage organic material. Unfortunately, it is only a matter of hours before your property can be left with irreversible water damage. If our certified SERVPRO technicians are called immediately, we can respond quickly and often save and restore water damage and lessen the chance of secondary issues such as mold growth.
If mold does begin to grow in your home or business, you may need to have mold remediation as well.
Your first step to restoring your home or business is to call us at SERVPRO of East Central Austin so that we can respond to your emergency as quickly as possible. After arriving, our technicians will do a thorough inspection with our moisture readers to determine the extent of and where there is potential for water damage and how far the moisture has traveled. Once assessed, our production team will use heavy duty water extractors (powerful pumps and vacuum units) capable of removing hundreds or thousands of gallons of water to pump out standing water and areas of property saturated with water.
Next, our technicians use room measurements, temperatures from various locations and relative humidity to determine the appropriate number of air movers and dehumidifiers needed to dry your home or business. Our air movers are strategically placed to evaporate excess moisture from belongings and property while dehumidifiers reduce the moisture content of the air, hastening the drying process. Once dry, we use cleaning techniques to provide sanitizing, deodorization, and disposal to decrease the possibility of microbial growth.
We are trained to identify and deodorize offensive odors when necessary. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that do not work when your odor problem is serious or persistent.
Depending on the scenario, we may additionally use antimicrobial, antibacterial, or disinfectant treatments to clean your property. We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.
Call us today at SERVPRO of East Central Austin as we continue to provide support for all your restoration needs.
Water Intrusion and When to call SERVPRO.
4/23/2021 (Permalink)
Call us at SERVPRO of East Central Austin for more information.
As a leader in the cleaning and restoration industry, we strive to meet or exceed the expectations of every customer, client, and business that is involved with water damaged property. Every property, every project, every customer deserves excellence.
Water intrusion in a home or business is always a traumatic event. Effectively restoring a water-damaged property is such a valuable service to any homeowner or business owner. This type of disruption creates stress and uncertainty for many individuals and can be very costly.
This is when you call us at SERVPRO of East Central Austin to provide guidance and assistance to ensure the best decisions are made through these difficult times.
Excessive water and moisture in any indoor environment can pose health risks for occupants and if it is not resolved properly. Water intrusion can cause severe damages to both your structure and contents.
Properly mitigating, drying, and restoring a water-damaged structure requires training, expertise, and specialized equipment. With hands-on experience and coaching in the field, we are the best in the industry.
The goal of emergency actions is to protect your structure and contents from further damage, establish a safe environment, extract water, demo unrestorable materials, and create the conditions for drying the structure and contents effectively. This typically involves calculating and positioning air movers and dehumidifiers within the affected area.
Once the equipment is placed, we monitor the drying process and make sure it is working properly. Monitoring services continue until the structure and contents are dry as we evaluate, update monitoring logs, and make adjustments as needed.
Call us at SERVPRO of East Central Austin, “Like it never even happened.”
Emergency Ready Profiles
4/14/2021 (Permalink)
If you have any questions about the Emergency Ready Profile for your commercial building call us at SERVPRO of East Central Austin 512-420-9886.
What is an ERP?
An ERP is an Emergency Ready Profile which pertains to the layout of your commercial building. ERP's are used to map out your building for potential disasters. Once you contact us to come out for mitigation services, we can all refer to the ERP for important utility shutoff locations as well as specific concerns for your facility. An ERP will help business' save time and money. This profile ensures a stressful situation is handled as efficiently as possible as we move forward with the issues at hand.
An ERP will contain the following:
An assessment of your facility.
A Concise Profile Documentation that contains critical information in the event of an emergency.
Facility details
(shut-off valve locations, priority areas and priority contact information)
Line of command in regard to the authorization to preform services initially and continuing to work on the job after the initial inspection.
With this profile, SERVPRO of East Central Austin will have a complete layout of your building and fully prepared for any disaster or an incident strike.
Don't let our first exposure to your building be during a disaster response. If we become familiar with your property now, we can move forward in the event of a disaster with mitigation efforts to prevent further damage. Getting your business up to speed as quickly and safely as possible will be our main goal.
If you have any questions about the Emergency Ready Profile for your commercial building call us at SERVPRO of East Central Austin 512-420-9886.
Water, Storm, Fire, or Mold Damage; SERVPRO Has You Covered
10/16/2020 (Permalink)
SERVPRO of East Central Austin Professionals are available 24 hours/7 days a week and will respond quickly to a restoration emergency.
Austin residents have no fear, SERVPRO will always be here.
SERVPRO of East Central Austin is serving this community in all types of property recovery and restoration. Our roster of technicians carries skillset that covers contracting as well as building maintenance. We provide our workforce with 10 and 30 hour General and/or Construction Industry Training (OSHA.) That means our servicemen and women are capable of restoring your property from the ground up after an adverse weather event or unforeseen flood. Alongside Storm and Water Damage, we run recovery for fire, mold and property reconstruction.
Storm
As part of storm restoration services, it is vital to inspect and secure the safety of your home. You may find yourselves temporarily relocated if there is moderate structural damage. During this period, SERVPRO technicians can enter your home to perform essential mitigation tasks that could significantly reduce the expense of your claim. These tasks may include the removal of large quantities of water using gas-powered pumps and truck-mounted extraction units. We can also scope the structure itself to spot fundamental weaknesses.
Pack-out services run by SERVPRO are not uncommon during flash floods or rainy season. Our technicians take an electronic inventory of your possessions, condition, and location in the home. We then carefully remove these items, reducing the risk of permanent damage from exposure. Using professional movers, our team can store your possessions in a climate-controlled warehouse. Once restoration services are complete, and we can pass any paperwork onto your insurer, and return possessions to their original rooms. Our emergency lines remain open twenty-four hours a day with on-call technicians ready to provide out of hours services.
Water
Areas that suffer from adversarial weather conditions need restoration services that focus on water damage in Austin. Our water restoration technicians (WRT) arrive in trucks with a full stock of pumps, extractors, air movers, and dehumidification equipment. As a restoration service that also caters to Austin's commercial businesses, we are confident in saying that no disaster is too big or too small for SERVPRO of East Central Austin.
When dealing with property, the recovery speed is an essential part of reducing damage. Prolonged exposure to moisture can cause all kinds of harm to your home, contents, and decoration. SERVPRO knows that one of the most effective means of mitigation is to remove excess moisture, clean, and dry a property as quickly as possible.
Our first task after the water removal process is complete, is rapid drying. Water can migrate quickly from one area of the home to another. Any structural weaknesses are quickly exploited by substantial volumes of water, which can result in waterlogged wall spaces, flooring, and subfloor. SERVPRO restoration services are adept at structural cavity drying with equipment that does not require removal or permanent damage to the structure itself. Using drying mats or injectidry systems, we can thoroughly dry your home and reduce the likelihood of expensive secondary damage.
Fire
Fires can start from the most innocuous of places. Faulty wiring, malfunctioning electronics, and appliances as well as from human error like leaving on a stove or forgetting to open the flue. Unfortunately, how these property emergencies start does not influence the extent of fire damage in your Austin, TX home. To make a full recovery, you may need to start the claims process and bring in professional restoration services.
Often the most severe areas of smoke and soot deposits can be found inside fittings, cabinets, or cavities. The reason is that hot smoke and ash are naturally attracted to cooler surfaces like those found inside of a room. These internal areas can be problematic to restore yourself since they frequently lack protection or finish, which exposes the surface to smoke. In higher pressures, soot can be pushed into the surface itself, becoming odorous and challenging to clean.
SERVPRO restoration services are available here in Austin, TX. Our Fire and Smoke Restoration Technicians (FRST) can make accurate assessments of internal cavities by conducting a pre-test. These pre-tests help to inform SERVPRO technicians of the type of equipment needed to make a full recovery. We stock a full range of mechanical cleaning equipment, including sand and soda blasting to remove ingrained soot or smoke. Once complete, your SERVPRO technician can refinish the cabinet interior to a preloss condition. This method can also be beneficial in trapping and reducing malodors.
Mold
While most SERVPRO restoration service requirements here in Austin require immediate attention, mold can often be overlooked. But microbial growth does not disappear by itself. Our restoration services offer precise intervention for Mold Damage in your Austin, TX home. Using trained assessors and remediators for microbial fungi, SERVPRO can perform tasks that not only remove mold but can also prevent it from coming back.
Microbial fungi are invisible to the naked eye and a natural part of any indoor environment. However, in the right conditions, these microscopic spores can rapidly reproduce, forming more significant, visible signs of growth known as mold colonies. Like any living organism, mold colonies seek to reproduce themselves, which can result in a small infestation escalating throughout your home in a matter of weeks. By intervening early, you take a crucial step in protecting your home or business from widespread infestation.
A primary challenge in mold remediation of properties is physical barriers. These may include furnishings, fittings, or the walls and flooring of your home. To rectify the problem, SERVPRO technicians need first and foremost access to the areas of most concern. Accessing these areas may mean performing controlled demolitions or temporary removal of floorboards. We carry out these procedures to not only remove colonies but also to thoroughly dry interior cavities of your home; ensuring mold does not return after the restoration service.
If your property suffers mold, fire, storm or water-related damages, contact SERVPRO of East Central Austin at (512) 420-9886.
Why Choose SERVPRO of East Central Austin?
9/17/2020 (Permalink)
SERVPRO of East Central Austin Professionals are available 24 hours/7 days a week and will respond quickly to a restoration emergency.
24/7 Emergency Services
SERVPRO of East Central Austin provides 24/7 emergency services every day of the year, including holidays! Our certified technicians are here to help when you need it most.
We Are a Disaster Recovery Team
We are now a disaster recovery team with multiple franchises conveniently located through the United States. Our crews are currently in Lake Charles, LA helping with the cleanup and repairs that Hurricane Laura left behind.
Our Crews Are Highly Trained and Certified
Our technicians go through specific training to obtain the proper knowledge in order to take the utmost care of your home. They learn specifically how to determine the work they need to perform and how to use our certified equipment.
Faster to Any Size Disaster
Our team is faster to any size disaster. As soon as we get the first phone call, we call our technicians immediately to get them to the shop and to get out to your home or business to ensure no further damage occurs.
We Are a Trusted Leader in the Restoration Industry
SERVPRO is a well know and highly trusted leader in our industry. We work directly with insurance companies and receive positive feedback from our customers.
If you have any questions or would like more information about our company, call our office at (512) 420-9886.
Certified: SERVPRO Cleaned
6/24/2020 (Permalink)
SERVPRO of East Central Austin Professionals are available 24 hours/7 days a week and will respond quickly to a restoration emergency.
Our new Certified: SERVPRO Cleaned program is a repeat viral pathogen disinfecting service, designed just for your residential or commercial property needs.
The demand for disinfecting services continues to increase across the country as our community reopens and organizations put the health and safety of people first. SERVPRO teams are in a unique position to provide the highest level of clean and confidence during this crisis. At SERVPRO of East Central Austin, we have advanced training and superior technology to handle the planning and implementation of both routine proactive disinfecting and emergency solutions after a confirmed case, to minimize the spread of pathogens.
Call SERVPRO of East Central Austin at (512) 420-9886 if you have any questions or concerns. We are always here to help!
Why SERVPRO? SERVPRO of East Central Austin Has Well-Trained Employees
4/10/2020 (Permalink)
SERVPRO of East Central Austin Professionals are available 24 hours/7 days a week and will respond quickly to a restoration emergency.
About thirty years ago, back in 1992, SERVPRO Corporate developed a National Training Center to teach restoration and mitigation skills to Franchise Owners, employees, and insurance industry professionals.
New Franchise Training
A 15 day in-house, hands-on training program at our corporate training facility. Designed primarily for new franchise owners but also a valuable course for franchise employees. The program covers all aspects of:
Employee Certification Training
The National Training Center offers employee training as a self-paced program designed specifically for SERVPRO employees. Certification is awarded after the successful completion of course materials and an examination. Modules include:
IICRC Training Program
SERVPRO is an approved IICRC (Carpet and Upholstery Cleaning) Training School that offers year-round classes in the following restoration categories:
SERVPRO of East Central Austin is here for you 24/7/365. Our highly trained professionals are always working to ensure top-of-the-line services are provided to our customers.
If you have water damage, fire damage, mold, or simply need your air ducts cleaned, call SERVPRO of East Central Austin at (512)420-9886.
SERVPRO of East Central Austin on the Frontlines with Emergency Response
4/10/2020 (Permalink)
SERVPRO of East Central Austin Professionals are available 24 hours/7 days a week and will respond quickly to a restoration emergency.
WE ARE HERE TO HELP
Providing Essential Services including professional cleaning and sanitizing solutions during this challenging time give us a call to answer your concerns.
SERVPRO of East Central Austin is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect, and sanitize their properties.
SERVPRO of East Central Austin started in early March to clean Austin, TX and surrounding areas office buildings and homes for COVID-19.
SERVPRO uses EPA approved products that follow CDC guidelines for cleaning. If you are interested in inquiring about our services, we are here to help 24 hours a day, seven days a week.
Please call our office at 512-420-9886 if you have any questions or concerns regarding COVID-19.
Why SERVPRO Professionals are the right choice?
SERVPRO of East Central Austin is here to help disinfect your facility with decades of hands-on experience cleaning and disinfecting. Our dedication to helping local homes and businesses disrupted by disasters is second to none. We have worked hard over the years building a reliable team of IICRC certified technicians and resources to assist. Wherever you need cleanup specialists, our SERVPRO crews are here to help!
Certified Clean
4/8/2020 (Permalink)
Call SERVPRO of East Central Austin for proactive cleaning services. Our trained professionals have had specific training to help fight COVID-19.
SERVPRO of East Central Austin is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your Austin, TX home or business, according to protocols set forth by the Centers for Disease Control and Prevention(CDC). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Shelving/Racks
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your Austin, TX home or business needs deep cleaning services, call the experts today –SERVPRO of East Central Austin, (512)420-9886
Have You Created a Disaster Plan for Your Business?
2/27/2019 (Permalink)
SERVPRO of East Central Austin Professionals are available 24 hours/7 days a week and will respond quickly to a restoration emergency.
Have You Created a Disaster Plan for Your Business? | SERVPRO® of East Central Austin - SERVPRO of East Central Austin Blog
Have You Created a Disaster Plan for Your Business? | SERVPRO® of East Central Austin
As of late, we have experienced a myriad of troubles thanks to Mother Nature in the likes of floods, hurricanes, tornadoes, wildfires and earthquakes. The key to being able to roll with these punches, so to speak, is to be prepared for a multitude of worst-case scenarios.
Being prepared for those scenarios involves creating a natural disaster plan for your business. This blog will deal with some of the aspects to consider when designing that plan.
Think About This
There are many things you will need to consider when creating a disaster plan for your business.
Some of those considerations follow below:
- How to protect the human aspect of your business—your employees
- How to secure your equipment and assets
- How to get business up and running smoothly again
Thankfully, checklists have been made available from sources like the Red Cross, FEMA and Ready.gov that can help in identifying areas that need to be included in your natural disaster preparedness plan. These sources can also enlighten you as to just how prepared you truly are.
Employee Protection During a Disaster
If a disaster were to strike without warning, the safety of your employees and any visitors to your business should be one of the first considerations in your disaster plan and lays out procedures and safety measures to be followed.
Evacuation routes and exits from your facility should be clearly and properly marked and there should be an area that serves as a shelter. You’ll also want to look into installing emergency lights and have designated staff that will serve as “safety wardens” that are properly trained and ready to assist with all emergency efforts.
When choosing an area for shelter, a basement or storm cellar is the best location in case of tornadoes or other high-wind situations. If this is not possible, locate a small interior room or hallway on the lowest level of the building.
How to Protect Assets
If your business is located in a brick and mortar location, you’ll need to make informed choices about protecting your assets within the building. When a natural disaster strikes, there are thousands of dollars in equipment and/or merchandise at risk inside that building.
Always have an updated and complete inventory of these items and, if it is possible, photographs taken prior to a disaster are always good to have when filing insurance claims. If you use a computer server, ensure that the server is being backed up regularly and the storage system cannot be damaged.
If your business is in a building that you own, you may want to talk with a contractor to uncover areas that may need structural improvement. The contractor can point out possible safety hazards and offer suggestions for upgrading and advice on any areas that may not make the grade in certain weather situation.
How to Get Back to Business
Understand that when a natural disaster does occur, it is highly probable that your business will have to be closed for a length of time due to damage. Every day you remain closed is another day of lost profits. It is wise to set aside a “rainy day” fund that will help with additional costs that are not covered by your insurance.
Build a list of contractors who will be readily available for construction issues, and find a cleanup and restoration service will be available to quickly respond to your emergency situation.
With SERVPRO® of East Central Austin, you can count on us to get to the disaster faster and make it "Like it never even happened." Our training and expertise have prepared us to help with water damage, storm damage, fire damage and mold remediation quickly and effectively.
Knowing what to do when disaster strikes your business is of the utmost importance. When it comes to the cleanup and restoration aspects, depend on SERVPRO® of East Central Austin to be there for you.
24/7 Emergency Service